Thomas Johnson
#8020 Clark Village
Nevada, Missouri 64772
(417) 123-4567

WORK EXPERIENCE

Western Missouri Resort, Nevada, Missouri, 1995 to 2005
Waiter and Waitress Trainer, 1997 to 2005

• Trained employees in menu knowledge, computer operation, and efficient delivery of food and beverages.
• Handled customer complaints, assuring satisfaction.
• Answered phones, scheduled reservations, and directed call to responsible party.

Waiter and Main Cashier, 1995 to 1996

• Handled large amounts of cash transactions for chip exchanges for customers and between casinos.
• Performed bank audits for all cash areas of the casinos.
• Greeted customers, developed rapport, accepted, processed, and delivered orders.
• Distributed paychecks, credit approvals, and marker distribution.

Accounts Payable Clerk, Harrah's Casino, Las Vegas, Nevada, 1993 to 1994

• Answered phones and directed calls to appropriate person.
• Processed and mailed checks to appropriate vendor or entertainer.
• Maintained files of accounts, receipts, and purchasing audit information.

Waiter/Relief Supervisor, The Ormsby House, Carson City, Nevada, 1990 to 1992

• Performed duties as supervisor when necessary.
• Greeted customers, developed rapport, accepted, processed and delivered orders.
• Performed all aspects of food preparation, delivery, and clean-up.

Savings Counselor, Sierra Savings and Loan, Sierra, Nevada, 1986 to 1989

• Opened new savings accounts, C.D.s, checking accounts, and money markets.
• Handled complains and assured customer satisfaction.
• Performed data entry and word processing.
• Responsible to open vault and handle cash transactions.

EDUCATION

REFERENCES AVAILABLE UPON REQUEST